These terms and conditions apply to the use of this Website

Description of products:

We will take all reasonable care to ensure that all details on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions and pictures at a particular time may not always reflect the items exactly at the moment you place an order.

Your order:

The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us.

Your Right To Cancel:

You have the right to cancel your order with us prior to us sending you the goods. If Credit/Debit card details have been processed then an admin fee may be charged to cover card transaction costs.

Our rights:

We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website, changes in the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. 

Delivery:

 Deliveries will be done by a third party  in mainland Uk. Delivery charges are as follows:

Order value £100 and over - FREE
Order value under £100     - £4.99

Free delivery refers to mainland UK only. There may be additional costs on delivery to some areas eg.Highlands of Scotland and Isle of Wright. We can also deliver outside the UK. Deliveries are normally Monday to Friday (Saturday delivery can be arranged at extra cost).

We aim to deliver all orders within 5 to 7 working days although in many cases we will deliver within 48 hours. As customer service is important to us, if any of the goods you order are out of stock or any problems arise, we will always endeavour to advise you and keep you up to date.

Furniture orders (other than cots) may take up to 28 days to deliver. Details will be confirmed as soon as possible after receipt of order. 

For all deliveries we are bound by the couriers terms and conditions.

Couriers are only obliged to deliver to your address and it is at their discretion to bring the goods into the property.  We can not guarantee that they will take goods up any exterior steps.

Deliveries sent by Royal mail that are lost or damaged, can not be claimed for until 15 working days after dispatch (as per their terms and conditions)

Returns:

Under the United Kingdom's Distance Seliing Regulations, if you've received goods and have simply changed your mind about purchasing them, you may return the goods to us for credit (less postage costs), subject to the following conditions

• The item(s) is in stock condition i.e as it was when it was delivered to you.
• You inform us of your desire to cancel within seven working days of receipt of the product(s).
• You can contact us via telephone on 01274 691030 to arrange for a collection or arrange return yourself.
• Goods are returned as soon as possible in order that your credit can be actioned within 30 days.
• Goods are returned in a re-saleable condition and in their original packaging.

Product Guarantee:

All prams & pushchairs purchased from this site are covered by a 6 months manufacturers guarantee. 

We will exchange or arrange to repair a product if it displays a manufacturing fault within 28 days. We may require the product back first for inspection. If returned goods are found not to be faulty they will be returned and a carriage charge will be made.

Placing An Order / Making Payment:

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery charges where applicable as set out in this Website. Payment can be made via this web site using your credit or debit card.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

When you place an order on the web site you will receive an automated e-mail stating that the transaction has been successful and that goods will be shipped as soon as possible. This does not constitute acceptance of your order until such time as payment is verified.